Revenue Cycle Management

The Pre-Visit / Scheduling Appointments

The Pre-Visit process is often overlooked in the revenue cycle. HealthFusion’s Practice Management System empowers staff to master the first step in creating a clean claim – Scheduling Appointments.

Key Benefits:

• Highly flexible scheduling and calendar features
• Permits users to set multiple resources and appointment types
• Scheduling works seamlessly with HealthFusion's Clearinghouse
• Eligibility verification is built right into the scheduling interface
• Automated eligibility checking occurs a few days prior to the patient's visit, reducing one of the most common causes of payer gateway claim rejections.

Finding an open appointment is simple: just input the resource, appointment type and a date / time constraint, and then HealthFusion^® Scheduling will provide the user with a list of choices that match the patient's preference. When setting the appointment, the user is prompted to enter vital data that will be required when creating charges. Prompting for authorization information or accident information well in advance of the appointment helps facilitate the creation of clean claims.

Understand Financial Responsibility Prior to the Patient Encounter:

• Review the patient chart during the pre-visit process and view the patient's summary ledger and patient responsibility balances.
• Use ledger information to set financial responsibility expectations and increase collections before or at the time of the visit.
• Examine appointment history, including any recent no-show appointments, eligibility history and update insurance information.

With flexible scheduling, intuitive prompts for critical pre-visit data, seamless automated eligibility verification, and a handy patient chart, HealthFusion's Practice Management System is a great companion for front office managers responsible for the pre-visit process.