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Seth Flam, DO

Lead Blogger: Seth Flam, DO

Dr. Flam is one of the founders of HealthFusion and serves as the company's CEO and President. He is board certified in Family Practice and is one of the creative forces behind MediTouch EHR.

Best Practices for Billing and Collections – Part 2

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Collections is an important part of managing your practice; without cash flow, your practice doors will close in a hurry. In Part I of this blog series, we reviewed 5 key steps you can take at the front end of the process to improve collections. Here are some additional things you should know to improve your patient collections at little or no cost: Establishing Internal Collections Policies 6) Your collections policies, just like other aspects of your employee handbook, should be in writing. This emphasizes the importance placed on collections and makes […] Continue Reading

Best Practices for Billing and Collections – Part 1

transworld-billing-collections-th
Collections isn’t something that only happens on the back end of the billing process. It starts by properly conveying your policies and expectations in advance to both patients and staff. Here are proven methods you can implement in your practice to improve your patient collections at little or no cost: Office Visits – Front Desk Responsibilities 1) It’s vital for patients to understand and acknowledge in writing that they are personally responsible for any charges not covered by insurance. Requiring them to sign your financial policy at every visit, not just the first […] Continue Reading