Increased Satisfaction for Mobile EHR Users

Providers who were using a mobile EHR expressed twice the satisfaction levels of those using EHRs via non-mobile systems, according to a recent survey by tablet-based EHR review group Software Advice. The survey showed that 58 percent of mobile EHR users were “very satisfied” with their EHR, compared to 28 percent of non-mobile users.

Mobile EHR Users' Satisfaction Levels

These increased satisfaction levels may be the result of another facet of the survey showing that mobile users reported fewer challenges with learning how to use the EHR software and fewer problems with their EHR system decreasing productivity.

Specifically, only 39 percent of mobile EHR users said that learning how to use their EHR software was challenging, compared to 58 percent of non-mobile users.

Mobile EHR Users' Challenges with Learning

Researchers speculated that the easier learning curve may be due in part to the fact that 47 percent of physicians are “digital omnivores,” using smartphones and tablets as well as desktop computers for clinical purposes. In addition, according to a Manhattan Research study, 62% of doctors were using tablets for professional purposes, with one-half of tablet-owning physicians having used their device at the point-of-care.

Mobile EMR causes fewer problems with decreased productivity

The survey showed that 73 percent of mobile EMR users said that decreased productivity was not a problem, compared to 42 percent of non-mobile users who reported little challenge with decreased productivity. Interestingly, another new study published in the Journal of American Medical Informatics found that overall, EHR implementation resulted in decreased practice productivity but increased reimbursement. The JAMIA study noted that “While the productivity losses are consistent with field reports, they also reflect a type of efficiency—the practices are receiving more reimbursement for seeing fewer patients.”

Mobile EHR Users' Challenges--Productivity

These survey results did not come as a surprise to us here at HealthFusion, as it reflects our experience with our iPad EMR. Since MediTouch was designed from the start to be fully functional on the iPad, it allows faster charting in the exam room, protecting your productivity levels, without interfering with patient interaction.

Optimal iPad EHR use

MediTouch is designed for optimal use on the iPad with what we call “The 3T strategy.” This means you can use 3 different techniques for charting, depending on your preference and what data you’re entering:

  • Touch may be the fastest method and may be optimal for the Physical Exam; however, it requires buttons that link to pre-loaded content, as available in MediTouch
  • Talk (dictation) is important for data not easily templated and works well in the exam room, particularly for giving Patient Instructions
  • Type requires fast fingers for typing in the exam room, but is best for entering special notes or directions

Our users frequently report that using MediTouch iPad EHR helps them to complete their charting in the exam room and avoid “homework”—that is, the need to sacrifice family or personal time in order to chart in the evening.

“Now, I’m finished with my charting at the end of the day,” says Dr. Jeff Osbourne of Greenfield, WI. “MediTouch makes a huge difference for my practice and my life.”

In addition to reducing productivity issues, surveys have found that tablet EHR use causes the least interference with patient interaction; a recent study reported that most patients are least bothered by EHR use in the exam room when the physician uses a tablet.

To see how MediTouch can streamline your charting via a tablet, request a live, personalized demo today.